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SmartHub lets customers of participating utility and telecommunications providers check account information and handle routine service tasks from a phone. It suits people who want to review a bill, make a payment, or contact their provider without switching between separate tools. The app is developed by National Information Solutions Cooperative.
View your current balance and due date, manage recurring payments and payment methods, and look back through bill history. Past bills can be opened as PDFs. For energy accounts, usage graphs help you review consumption and spot periods of higher use.
SmartHub can show news and service notices from your provider, including information about outages, rate changes and upcoming events. Check service status or report an interruption. For other issues, contact the provider by phone or email, or send a predefined message; some messages can include a photo and location details.
Depending on your provider, the app may also show maps of facilities and payment drop boxes. Wi-Fi tools can offer control over connected devices, network passwords, guest access, parental rules, troubleshooting and an internet speed check. Availability may vary by service provider. SmartHub has more than 1,000,000 installs and a rating of about 3.7 from 11,827 reviews, offering a useful indication of its reception among users.
